1. Introduction

EasiPlan is a product of EasiPC Business Services Ltd ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you and your organization in a variety of ways. The information we may collect on the Service includes:

• Personal Data: Personally identifiable information, such as your name, email address, and job title, that you voluntarily give to us when you register for the Service or when you choose to participate in various activities related to the Service.
• Usage Data: Information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. This may include your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Service & Infrastructure Data: Information you provide as part of utilizing the platform, including answers to questionnaires, and specific technical details about your organisation's IT infrastructure, hardware, and network configurations.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create, manage, and secure your account.
• Provide the core functionality of the platform, including IT management, reporting, and advisory services.
• Generate and deliver relevant status reports and strategic documents.
• Email you regarding your account, order, or critical system updates.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Respond to customer service requests and provide technical support.

4. Data Sharing and Disclosure

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information with vendors, consultants, and other third-party service providers who need access to such information to carry out work on our behalf (e.g., secure cloud hosting providers like Google Cloud and Firebase).

We strictly do not sell, rent, or trade your personal data or your organization's infrastructure data to any third parties under any circumstances.

5. Third-Party Integrations and Google API Data

Our Service allows administrators to optionally connect third-party device management platforms, such as Google Workspace or Microsoft Intune, to automate the population of their IT asset inventory.

If you choose to authorize the Google Workspace Sync:

• What we access: We request read-only access to your ChromeOS device telemetry (including serial numbers, OS versions, and hardware models) and basic user directory profiles.
• How we use it: This data is strictly used to populate your organization's device inventory dashboard within the platform for IT reporting and compliance.
• Limited Use Disclosure: Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google Workspace data to serve advertisements, and we do not allow humans to read this data unless you explicitly request support assistance.

6. Data Retention

We will only retain your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

7. Children's Privacy

While our Service is utilized by educational institutions as well as commercial businesses, the platform is designed exclusively for use by adult IT administrators, educational leaders, and corporate management. We do not knowingly collect or solicit personal information from anyone under the age of 18, nor do we interact directly with students. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we will be able to take the necessary actions to remove it.

8. Data Security

We use industry-standard administrative, technical, and physical security measures to help protect your personal information and audit data. This includes encryption in transit (HTTPS/TLS) and at rest. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data: the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to object to processing, and the right to data portability. To exercise any of these rights, please contact us using the details provided below.

10. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, please contact us at: register@easiplan.app